Player struggles to close account

Ultimately, the complaint was closed due to the player’s lack of response to follow-up messages. Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino’s safety and fairness. Our expert casino review team has carefully analysed YoyoSpins Casino in this review and evaluated its positives and negatives using YoyoSpins Casino our casino review process.

Casino review not available

You’ll find 2000+ games, including a strong lineup of slots, table games, scratchcards, esports betting and a full-fledged sportsbook. Furthermore, there is also a lot of sporty betting fun you can have, with options being spread out over both virtual and real live matches that take place in the world’s highest competitions. So you’ve topped up your YoyoSpins Casino account and have beefed up our bankroll with a juicy promo offer? Then be ready to have a blast, because it is time to get to the heart of the matter. It is the casino lobby where all the excitement and entertainment action takes place.

• During our testing, the mobile casino performed smoothly with no hiccups in navigation or game performance.
• Deposits are immediate on most rails; withdrawal speeds depend on verification and the method chosen.
• YoyoSpins Casino has gathered more than 3,000 games with a huge variety of themes from the best game studios.
• The website works in eight language versions and supports transactions in three currencies.
• You’ll find market leaders such as Evolution, NetEnt, Microgaming (Apricot), Pragmatic Play, Play’n GO, Yggdrasil, Quickspin, and Betsoft alongside rising developers.
• There are also progressive Yoyospins jackpot slots that could unlock life-changing wins with one spin.
• Their FAQ covers common mobile topics, but for anything complex — especially payment reversals or bonus disputes — get confirmation in writing via email.

Create an account with an email and a few personal details, confirm your address via the verification link, and you’re cleared to deposit. Expect identity checks when you request withdrawals — standard KYC prevents delays later, so have ID and proof of address ready. We calculate a casino’s Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino’s estimated revenues, complaints from the players, T&Cs, blacklists, and so on. After declining all the bonuses and chatting for more than 30 minutes, I was told that I needed to send an email — which is ridiculous after such a long conversation. Nevertheless, I wrote the email, and this morning I received a reply that started the same way as the live chat, once again trying to prolong the process instead of simply closing the account.

Commitment to Responsible Gambling

The multi-tiered loyalty program at YoyoSpins automatically enrolls all real-money players, allowing them to earn points with every wager. As players accumulate these points, they progress through six increasingly rewarding levels, each offering enhanced perks. Regular independent auditing of YoyoSpins’ random number generators demonstrates the casino’s commitment to fairness. These third-party verifications confirm that game outcomes remain truly random, establishing a foundation of trust that resonates throughout the gaming community.

• Since we have only collected a review from one player, YoyoSpins Casino does not have a User satisfaction score yet.
• Those rules mean larger bonuses come with proportionally tougher playthrough demands.
• YoyoSpins Casino scored a Very low Safety Index of 2.7, which represents a significant inadequacy in ensuring fairness and safety, as per our evaluation.
• Read terms carefully, enter the correct codes, and use the app’s promo alerts so you don’t miss time-limited boosts.
• While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits.
• If your issue isn’t urgent or you prefer to write things out in more detail, you can email the support team at email protected.

Casino screenshots

Nothing compares to the atmosphere of a real casino, and YoYo Casino brings you precisely that with our Live Dealer section. Engage with professional dealers in real-time, chat with fellow players, and soak up the vibrant casino ambiance—all from the comfort of your own home. Our live casino games provide an interactive and immersive experience, making each session authentically thrilling. On the cautionary side, some lucrative-looking offers come with strict wagering and cashout rules that matter more on mobile where bets can be placed faster. If you plan to chase the full welcome package, track the 21-day windows and the separate codes for each deposit stage. Also note the bonus amount is divided across the four deposits for the welcome package, so the headline total isn’t available on a single deposit.
The FAQ section is also there for the frequently asked questions and general information players might have. There is a large number of different software providers offering their games at YoyoSpins Casino. These developers include all of your favourites like NetEnt, Microgaming, Betsoft, BGaming, iSoftBet, Play’n GO, Playson, Pragmatic Play, Spinomenal, Thunderkick, Yggdrasil and many more. The games are presented with high quality graphics and sound effects so that you get the feel of playing at a land based casino. While Yoyospins can be accessed from Canada, some jurisdictions may have limitations on certain games or payment methods due to regulatory restrictions. Always check local laws and regulations before participating in online gambling activities.

A welcome package that loads your balance — but read the fine print

Depositing and withdrawing money from the casino is very easy thanks to the fact that the platform accepts a wide range of different payment methods and options. All of the games on offer and the site’s Random Number Generator have been certified as provably fair by independent authorities. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Casino info

The site is run by Nova Forge Ltd, a seasoned iGaming operator already behind well-known brands like Cazimbo and Casinoly. The platform offers a self-assessment test to help players evaluate their gambling habits, with personalized recommendations based on the results. This proactive approach helps identify potential issues before they develop into serious problems.

If you’re chasing big wins, Yoyospins does offer a jackpot section, though it leans heavily toward fixed jackpots rather than massive progressive ones. The only progressive jackpot game we spotted was Leprechaun Goes Wild from Play’n GO. For players who need a break, the casino provides self-exclusion options ranging from short cooling-off periods to permanent account closure. During exclusion periods, the system prevents any attempts to create new accounts, ensuring these protective measures work effectively.